Privacy policy

Privacy and Cookies

Use and Storage of Your Personal Information

When you supply any personal information to The Careers Group, University of London (for example, membership services or to register to receive JobAlerts by email) we have legal obligations towards you in the way we deal with that data.

We must collect the information fairly, that is, we must explain how we will use it (see the notices on particular pages that let you know why we are requesting the information) and tell you if we want to pass the information on to anyone else.

In general, any information you provide to The Careers Group will only be used within The Careers Group and by its service providers. It will never be supplied to anyone outside The Careers Group without first obtaining your consent, unless we are obliged or permitted by law to disclose it. This applies to your name, email addresses, personal information and any email correspondence.

Also, if you post or send offensive or inappropriate content anywhere on or to The Careers Group or otherwise engage in any disruptive behaviour on The Careers Group website, and The Careers Group considers such behaviour to be serious and/or repeated, The Careers Group can use whatever information that is available to it about you to stop such behaviour. This may include informing relevant third parties such as your employer, college or email provider about the content and your behaviour.

We will hold your personal information on our systems for as long as you use the service you have requested, and remove it in the event that the purpose has been met, or, in the case of JobAlert registration, you no longer wish to continue your registration.

For safety reasons, however, The Careers Group may store messaging transcript data (including message content, member names, times and dates) arising from the use of The Careers Group services for a period of six months. Where personal information is held for people who are not yet registered but have taken part in other services (for example, competitions), that information will be held only as long as necessary to ensure that the service is run smoothly.

We will ensure that all personal information supplied is held securely, in accordance with the Data Protection Act 1998.

If you are notified on The Careers Group website that your information may be used to allow The Careers Group to contact you for 'service administration purposes', this means that The Careers Group may contact you for a number of purposes related to the service you have signed up for.

For example, we may wish to provide you with password reminders or notify you that the particular service has been suspended for maintenance. We will not contact you for promotional purposes, such as notifying you of improvements to the service or new services on The Careers Group website unless you specifically agree to be contacted for such purposes at the time you submit your information on the website, or at a later time if you sign up specifically to receive such information.



A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a website's computer and stored on your computer's hard drive. Your hard drive will store the cookie until it expires or until it is deleted.

The Careers Group website uses session cookies. This means that when you close your browser, the cookie will disappear. It's only purpose is to maintain your login if you log into your account with us. Therefore, no personally identifiable information is stored in the cookie, only a randomly generated unique identifier allowing you to use our site more efficiently.

The Careers Group also uses cookies that remain on your machine with an expiry date and can be removed. They are there to ensure a good user experience and do not collect information about you. These include:

  1. A cookie to check if you have javascript enabled on your machine. We use javascript to provide additional features to our website. This cookie makes sure you can still see all the relevant information on the page if you do not have it enabled.
  2. A cookie to check if you have seen the privacy policy pop-up.
  3. The following cookies used by Google Analytics: analytics.js (_ga, _gat) ga.js (__utma, __utmt, __utmb, __utmc, __utmz, __ utmv) allows you to check what cookies have been set and how to manage and delete them.

Here is a full list of other cookies we use:

 Cookie Name   Domain   Vendor   Purpose  Category
 AWSELB   Amazon   AWS Elastic Load Balancer  Performance
 __utma   Google   Google Analytics  Targeting
 __utmb   Google   Google Analytics  Targeting
 __utmc   Google   Google Analytics  Targeting
 __utmz   Google   Google Analytics  Targeting
 _gauges_unique_hour   Gauges   Gauges Analytics  Performance
 _gauges_unique_day   Gauges   Gauges Analytics  Performance
 _gauges_unique_month   Gauges   Gauges Analytics  Performance
 _gauges_unique_year   Gauges   Gauges Analytics  Performance
 _gauges_unique   Gauges   Gauges Analytics  Performance
 apex__product   SalesForce   SalesForce Analytics  Strictly Necessary
 __hstc   HubSpot   HubSpot Analytics  Targeting
 __hssrc   HubSpot   HubSpot Analytics  Targeting
 __hssc   HubSpot   HubSpot Analytics  Targeting
 hsfirstvisit   HubSpot   HubSpot Analytics  Targeting
 hsPagesViewedThisSession   HubSpot   HubSpot Analytics  Strictly Necessary
 hubspotutk   HubSpot   HubSpot Analytics  Strictly Necessary   HubSpot   HubSpot Authentication  Strictly Necessary
 hubspotauth   HubSpot   HubSpot Authentication  Strictly Necessary
 hubspotauthcms   HubSpot   HubSpot Authentication  Strictly Necessary
 hubspotauthremember   HubSpot   HubSpot Authentication  Functionality
_hs_opt_out HubSpot Opt out of HubSpot tracking Targeting
hubspotutktzo  HubSpot Time Zone Offset Functionality
__hluid  HubSpot In-app usage tracking Targeting
mp_id_mixpanel  Mixpanel In-app usage tracking Targeting



The Careers Group also embed relevant YouTube videos which use cookies to collect information. Cookies can be used to store data about the user's computer or the user watching a video. YouTube uses cookies to help maintain the integrity of video statistics, prevent fraud and to improve the site experience, among other things. YouTube use cookies on both and on videos embedded from

August 2015